Billing and Errors

CAPTCHA Solver uses your Nstbrowser account Credits. Prices are defined by the current subscription plan and the detected CAPTCHA type.

Billing Rules

A task is charged after a CAPTCHA result is returned.

If the website later rejects that result, the charge is not reversed.

A task that fails before returning a result is not charged.

Starting a browser alone does not create a CAPTCHA charge.

Sufficient Credits are required before a CAPTCHA task can be created.

Troubleshooting

Situation	Recommended action
Invalid CAPTCHA configuration	Send a complete captchaSolver object with enabled and all five type fields.
CAPTCHA Solver is not included in the plan	Ask the workspace owner to enable it in the subscription plan.
CAPTCHA Solver is disabled for the Profile	Enable it in Profile or Group settings, then restart the browser.
The detected CAPTCHA type is disabled	Enable that type and restart the browser.
Credits are insufficient	Add Credits before retrying.
CAPTCHA Solver is unavailable or times out	Retry after a short delay or use native verification.

Automation should wait for the page-level status described in Solve Status, then wait for the website's own success condition. Do not treat browser startup or a returned answer as proof that the website accepted the CAPTCHA.

Billing Rules#

Troubleshooting#

Billing Rules

Troubleshooting